Network Consulting Engineer - Layer 2 Network Consulting - 1 CCNP - 1 CCIE

[rdoggsv]

Job description
Location: applicants must reside in El Salvador.
Number of Current Job Openings: 2 (1xCCIE and 1xCCNP)
Acts as a Network Engineer for Design and implement Network Projects;
Acts as a technical focal point for large account network problem resolution;
Successfully manages customer relationships;
Supports delivery of service program of medium-sized to major sized accounts;
Performs analysis and diagnosis and provides recommendations of medium complexity to complex networking problems, and provides Root Cause Analysis and/or SW Version Referral;
Builds simulated networks in test labs to resolve medium to complex problems and compatibility issues;
Generates reusable Intellectual Capital in the form of standard customer deliverables;
Questions ways of working and suggests improvements;
Conforms to service delivery of FTS standards and best practices;
Attend customer calls to provide technical perspective of pending critical issues & to discuss/drive next technical priorities;
Leverages and contributes Virtual Teams.
Provides remote or onsite deployment support;
Troubleshoots and resolves medium complexity customer network problems across a broad range of technologies.
Acts as a focal point for medium to complex account network problem resolution.
May provide support on a world-wide basis.
Desired Skills and Experience
Fluency in English and Spanish. Portuguese is a plus;
CCIE and CCNP certifications required.
Knowledgeable in one or more of: IP Internetworking, LAN Switching, Security, Data Center;
Internetworking troubleshooting experience;
Solid people skills;
Be able to articulate value-add to Customers;
Undertake support as designated High Touch Engineer for a large-scale network;
Ability to leverage technical expertise of others;
Knowledge of business goals and how the network operations support those business goals;
Knowledge of network management, network availability & capacity planning;
Typically requires BS, CS or equivalent plus 6-8 years related technical experience;
Ensures commitments and deliverables are met on time;
Typically reports to Mgr, Advanced Services providing day-to-day work direction. Goals are set by Mgr Advanced Services;
Interfaces and works closely with others in a team environment to achieve common goals;
Works closely with the AS engineering team, account team, other customer support resources to ensure there is only one vision and direction for the end customer;
When appropriate provides technical guidance to customers, TAC, & Advanced Services.  Works with Cisco engineering to resolve customer problems;
Ability to make internal & external presentations;
Technical Escalation point of contact for moderate to complex network problems;
Strong understanding of all chosen current technologies and good understanding of emerging technologies;
Continuous improvement;
Strong understanding of business impact of technology;
Excellent written and verbal communication skills;
Be able to multi-task;
Strong technical presentation skills to all levels of the organizations.
Ability to work successfully as a team member in a cross-functional matrix environment

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